What do the plans cost and include?
Most plans have a base price that provides 1 program and 1 concurrent user license, then a separate price to add additional users, licenses, and organizations.
Note |
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All pricing is listed monthly. Plans can be renewed monthly or annually. There is no discount for annual renewal. Multiply the monthly rate by 12 to calculate annual cost. |
Basic | Budget | Cloud | |
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Base Price (1 program, 1 user) | $10 | $30 | $45 |
Per additional program | $5 | $10 | $15 |
Per additional user | $5 | $5 | $5 |
Per additional organization | $15 | $15 | $15 |
Upgrades | |||
Hosting | |||
Help Center Support | |||
Email and Phone Support | $125/instance | Unlimited | Unlimited |
Mobile and Engage | |||
Programs | Any | Any | Any |
Training/Consulting | $125/hour | $125/hour | $125/hour; Includes 1 hour per program per year |
Additional programs can be purchased for $200/program regardless of the plan.
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How do per-user costs work?
- There is no up-front cost for additional concurrent users.
- For all plans each user is $5/month.
- For those without any plan, user licenses can be purchased for a one-time charge of $60/license. There is no one-time charge to add a license if enrolled in any plan.
- Licenses can be dropped and added at any time.
- When enrolling in a new plan, licenses can be dropped but must be re-purchased at $60/license if you later drop your plan and want to re-add the licenses.
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