Step 1: Check system requirements
macOS
| Warning |
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CDM+ 11.1 is not yet compatible with macOS 11 Big Sur. Please avoid upgrading your macOS until a compatible update is available. |
- macOS 10.13 High Sierra
- macOS 10.14 Mojave
- macOS 10.15 Catalina
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| Warning |
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Please be aware of these issues when running CDM+ 11.1. |
Unable to log on to the settings database
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CDM+ |
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11.1 |
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Error upgrading Suran Server version 2
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You can edit contributions from Engage or Text Giving until they have been posted. Once posted, you cannot edit the contribution.
WORKAROUND: Un-post process the deposit, edit the contribution, then re-post.
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process
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If an online deposit includes payments from Engage Billing you will encounter an error processing the deposit.
WORKAROUND: A fix will be applied to your database at 4:00 a.m. Eastern Time the day after you update to 11.1.0. If you need a patch sooner, please contact CDM+ Support.
Cannot backup databases for self-hosted DonorWorks users
This does not affect users on hosting or self-hosted CDM+ users.
WORKAROUND: Contact support for a fix.
CDM+ 11.1 Highlights
Please see What's new in CDM+ 11.1.
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The FTP sync feature has been removed from automatic backups for self-hosted clients. A file sync feature is not specific to Suran's software and can be accomplished using a number of 3rd party tools.
Multiple Credits and Debits to the Same Asset on a Single Ledger Entry
In CDM+ 11.1, all credits and debits to assets with the same account number are combined into a single item on the bank reconciliation. This behavior has been present in previous releases for Advanced Fund Accounting, but is now present for all clients regardless of the Advanced Fund Accounting setting. This change allows the Bank Reconciliation window to function predictably when multiple asset accounts share the same number and Advanced Fund Accounting is not enabled—a rare, but legitimate configuration.
This change assumes a ledger entry represents at most a single financial transaction per bank account. If you are accustomed to entering multiple deposits and withdrawals to and from a single bank account on a single ledger entry, CDM+ 11.1 will no longer allow you to clear that activity as independent debits and credits. Instead, enter a separate ledger entry for each financial transaction to your bank account. If you have routine bank activity you enter, such as 3rd party payroll, consider using Recurring Ledger Entries to optimize this process.
This change can also cause an undesired impact if you use the same account number on multiple assets to designate separate bank accounts in the chart of accounts. In this situation, re-number your chart of accounts to use a distinct account number for each asset representing a distinct bank account.