Step 1: Check system requirements
Check the CDM+ System Requirements to ensure all computers that will run the version version meet system requirements. This is especially important when upgrading between major versions.
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Windows XP, Windows Vista, and macOS versions prior to 10.9 are NOT supported. |
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macOS 10.11 El Capitan is the minimum required version of macOS to run Suran Server. macOS 10.9 and 10.10 can be updated to 10.11 or newer for free using the Mac App Store. CDM+ 10.2.x WILL NOT run on macOS 11 Big Sur or later. Please review the CDM+ System Requirements for supported versions for your operating system. |
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CDM+ Mobile 1.9 is required to access CDM+ 10.2 databases. CDM+ 10.1 and later are required to take full advantage of CDM+ Mobile 2.x |
Step 2: Backup your data
Back up all databases that will be updated to the new version. If you subscribe to CDM+ SAAS or Data Hosting you can contact support to make a backup or simply rely on the nightly backup.
Step 3: Download the installer
Click the link above to download the installer for your platform.
Step 4: Install the new version
Follow the Installing CDM+ guide to install CDM+. This will remove previous versions of CDM+ from your computer.
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If you host your own data, you MUST update your database server first. Update CDM+ on your server computer, then launch CDM+. Perform the server upgrade as prompted, then continue the update process normally. This step is NOT REQUIRED if you use CDM+ Data Hosting or SAAS. |
Read more about upgrading to CDM+ 10.2
You will need to run the CDM+ installer on all computers using CDM+. If you're currently using CDM+ 10.0 or 10.1, other computers will automatically download and launch the installer when they connect to your updated database. The database update will only be run once.
Step 5: Update your database(s)
Open CDM+ and update your database(s) to the current version.