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No, but all plans include hosting. Hosting is strongly recommended to provide universal access to your data and secure, off-site backups.
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Data hosting will be required for major versions following CDM+ 12.1. Please read the End of Life for Self-Hosted Installations of CDM+ blog post for more information. |
Am I required to be on a software plan?
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Simply contact sales to notify us you want to move to a different plan with your next renewal and we will move you to that plan. Your available features will update to match those of the new plan immediately.
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You can only downgrade to a cheaper plan once every 3 months. |
If you pay annually you will own owe the pro-rated difference between the old and new plan. If you downgrade to a cheaper plan from a pre-paid plan there will be no refund.
How do I cancel my plan?
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If you are not on a plan, upgrading your license depends on how many major versions you are behind the current shipping version.
If you are 1 or 2 versions behind you can:
- Enroll in any plan. You receive the upgraded version immediately along with the benefits of that plan. You must remain enrolled in that plan for a minimum of 12 months. If you cancel your plan before the 12 month period expires you will be charged the balance of a 12 month enrollment.
- OR you can purchase the equivalent of 1 year of the Basic plan for your configuration.
If you are 3 or more versions behind you can:
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you will need to enroll in one year of the basic plan to receive the update. This enrollment includes all benefits of basic, such as hosting. You will be able to upgrade CDM+ immediately upon enrollment.
The first year of basic must be paid up-front. You can then
- Continue to renew annually, or...
- Switch to monthly payments for auto-renewal, or...
- Elect to not renew your plan
You can also pay for one year of budget or cloud instead of basic and receive the upgrade.
If you want to pay monthly for budget or cloud, you can:
- Pay for one year's worth of basic
- This total will be pro-rated at the budget or cloud rate
- Once the basic payment has been used, you will begin monthly payments on budget or cloud
For example, 2 programs and 1 user license is $15/month for basic and $60/month for cloud. To upgrade and go on monthly payments for cloud, you would:
- Pay $180 (12 month of basic)
- Wait 3 months ($180/$60 = 3)
- Pay $60/month beginning in the fourth month