Step 1: Check system requirements
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Step 2: Backup your data
Back up all databases that will be updated to the new version. If you subscribe to CDM+ SAAS or Data Hosting you can contact support to make a backup or simply rely on the nightly backup.
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Open CDM+ and update your database(s) to the current version.
CDM+ 12.0 Highlights
Check out What's New in CDM+ 12.0.