Am I required to be on a software plan?
You will need an active plan to access your data in CDM+ and use CDM+ services like Mobile and Engage. If you no longer want to access these services you can obtain a CSV data dump. Pricing for a CSV data dump is as follows:
| Time since enrolling in CDM+ SAAS | Data Dump Cost |
|---|---|
| Within 60 days | FREE |
| 61 days to 1 year | $500 |
| Within the second year | $300 |
| After two years | FREE |
How do I cancel my plan?
Contact CDM+ Sales to arrange cancellation and schedule a data dump as described above.
2 Comments
Terry Hatmaker
Alex Clay Are these prices still good?
Alex Clay
Terry Hatmaker yes. You can see them in context on https://help.suran.com/sales/latest/cdm+-plans under “ Am I required to be on a software plan?”