What do the plans cost and include?
Most plans have a base price that provides 1 program and 1 concurrent user license, then a separate price to add additional users, licenses, and organizations.
All pricing is listed monthly. Plans can be renewed monthly or annually. There is no discount for annual renewal. Multiply the monthly rate by 12 to calculate annual cost.
| Basic | Budget | Cloud | |
|---|---|---|---|
Base Price (1 program, 1 user) | $10 | $30 | $45 |
| Per additional program | $5 | $10 | $15 |
| Per additional user | $5 | $5 | $5 |
| Per additional organization | $15 | $15 | $15 |
| Upgrades |  | | |
| Hosting | | | |
| Help Center Support | | | |
| Email and Phone Support | $125/instance | Unlimited | Unlimited |
| Mobile and Engage |  | | |
| Programs | Any | Any | Any |
| Training/Consulting | $125/hour | $125/hour | $125/hour; Includes 1 hour per program per year |
Additional programs can be purchased for $200/program regardless of the plan.
What are the available programs?
- Membership/Attendance
- Contributions
- Accounting/Payroll
- Event Registration
- Roommate Facilities Manager
- Check-In/Check-Out
- Sales Orders
- Regional
- Essentials (limited version of Contributions and Event Registration)
How do user licenses work?
CDM+ Desktop uses a concurrent license model. You can install CDM+ on as many computers as you need, but only a certain number of users may use the program concurrently (unless you are on CDM+ Essentials or our unlimited Complete plan).
When the maximum number of users are logged in, the next login attempt will notify you that you’ve reached this maximum. Ask another client to log out or increase your licenses to bypass this message.
There is no limit to the number of Engage or CDM+ Mobile users, concurrent or otherwise.
How do per-user costs work?
- There is no up-front cost for additional concurrent users.
- For all plans each user is $5/month.
- For those without any plan, user licenses can be purchased for a one-time charge of $60/license. There is no one-time charge to add a license if enrolled in any plan.
- Licenses can be dropped and added at any time.
- When enrolling in a new plan, licenses can be dropped but must be re-purchased at $60/license if you later drop your plan and want to re-add the licenses.
How do per-organization costs work?
Additional organization licenses are not available for the CDM+ Essentials and CDM+ Starter plans. Each organization must enroll in its own CDM+ plan.
Organizations with distinct Federal Employee ID Numbers (FEINs) that share administrative staff can enroll all organizations under a single plan. Examples of these organizations include:
- A cluster of churches that share administrative staff
- A church with attached childcare that has its own FEIN
- An organization whose staff administer a separate foundation or ministry with their own FEIN
Each additional organization adds $15/month to their plan. All organizations have access to the full set of features and the programs owned by the parent. Each additional organization can have their own merchant account.
There is a maximum of $30/month for additional organizations (unless the additional organization adds its own merchant account; see below for How do additional merchant accounts work?):
- 1 additional organization: $15/month
- 2 additional organizations: $30/month
- 3 additional organizations: $30/month
- 4+ additional organizations: $30/month
How do additional merchant accounts work?
A separate merchant account for giving/payments can be added to an account for an additional $15/month. This will result in a separate/account database. There is no limit to the number of additional merchant accounts that can be added, and there is no limit to the $15/month cost for each organization.
The following combinations constitute one (1) merchant account:
- Giving/Payments only
- Payroll only
- Giving/Payments + Payroll
It is advised to use a single merchant account and separate income using CDM+ Accounting instead of creating separate merchant accounts.
What are the transaction fees?
- $0.30 per transaction plus 2.9% (Visa/MasterCard/Discover)
- $0.30 per transaction plus 3.5% (American Express).
- $0.30 per transaction plus 0.8% (eCheck/ACH)
- $1.00 per batch plus $0.30 for each employee bank account (Payroll Direct Deposit)
Some clients may be eligible for special Flat ACH transaction fee pricing. Contact our sales team for more information.
Carriers (AT&T, T-Mobile, Verizon) require SMS messages like text giving to come from a registered sender. This registration process incurs additional fees, which are passed along to your organization. Visit Text Giving Fees to learn more. Are there fees for Text Giving?