CDM+ 11.1 WILL NOT RUN on 32-bit Windows operating systems (x86). Ensure ALL clients that will run CDM+ 11.1 meet these system requirements. |
Back up all databases that will be updated to the new version. If you subscribe to CDM+ SAAS or Data Hosting you can contact support to make a backup or simply rely on the nightly backup.
Click the link above to download the installer for your platform.
Follow the Installing CDM+ guide to install CDM+. This will remove previous versions of CDM+ from your computer.
Open CDM+ and update your database(s) to the current version.
Please be aware of these issues when running CDM+ 11.1. |
Certain Windows installations will produce an error opening CDM+ after upgrading to 11.1.0.
WORKAROUND: Error launching CDM+: Unable to log on to the settings database
If you attempt to upgrade Suran Server version 2 to version 4, you will encounter an error during the upgrade.
WORKAROUND: Updating from self-hosted CDM+ 10.1 and earlier to 11.1
You can edit contributions from Engage or Text Giving until they have been posted. Once posted, you cannot edit the contribution.
WORKAROUND: Un-post the deposit, edit the contribution, then re-post.
If an online deposit includes payments from Engage Billing you will encounter an error processing the deposit.
WORKAROUND: A fix will be applied to your database at 4:00 a.m. Eastern Time the day after you update to 11.1.0. If you need a patch sooner, please contact CDM+ Support.
This does not affect users on hosting or self-hosted CDM+ users.
WORKAROUND: Contact support for a fix.
Please see What's new in CDM+ 11.1.
CDM+ 11.1 includes a correction tax calculations for Georgia State Income Tax. Previously the standard deduction was mis-calculated at $4,600.00 for the year for those filing as Married. CDM+ 11.1 uses the the correct deduction of $3,000.00 for the year for persons marked as Married Filing separate Return. These deductions are defined in Table E on page 42 of the Employer Tax Guide. Because of this mis-calculation, it's possible employee state income tax for 2020 has been under-withheld. We recommend review YTD withholdings and, where necessary, add additional state tax withholding to catch up employees to avoid owing any state taxes when filing 2020 returns.
The FTP sync feature has been removed from automatic backups for self-hosted clients. A file sync feature is not specific to Suran's software and can be accomplished using a number of 3rd party tools.