Am I required to be on a software plan?

You will need an active plan to access your data in CDM+ and use CDM+ services like Mobile and Engage. If you no longer want to access these services you can obtain a CSV data dump or move to a Traditional license. Pricing for a CSV data dump is as follows:

Time since enrolling in CDM+ SAASData Dump Cost
Within 60 daysFREE
61 days to 1 year$500
Within the second year$300
After two yearsFREE

How do I cancel my plan?

Contact CDM+ Sales to arrange cancellation and schedule a data dump as described above.