Step 1: Check system requirements
DonorWorks 11.0 has the same system requirements as CDM+.
Check the CDM+ System Requirements to ensure all computers that will run the version version meet system requirements. This is especially important when upgrading between major versions.
Windows XP, Windows Vista, and macOS versions prior to 10.9 are NOT supported.
macOS 10.11 El Capitan is the minimum required version of macOS to run Suran Server. macOS 10.9 and 10.10 can be updated to 10.11 or newer for free using the Mac App Store.
DonorWorks 10.2.x WILL NOT run on macOS 11 Big Sur or later. Please review the CDM+ System Requirements for supported versions for your operating system.
Step 2: Update DonorWorks Mobile
DonorWorks Mobile 1.9 is required to access DonorWorks 10.2 databases. DonorWorks 10.1 and later are required to take full advantage of DonorWorks Mobile 2.x
Step 3: Backup your data
Back up all databases that will be updated to the new version. If you subscribe to DonorWorks SAAS or Data Hosting you can contact support to make a backup or simply rely on the nightly backup.
Step 4: Download the installer
Click the link above to download the installer for your platform.
Step 5: Install the new version
DonorWorks 11.0 has the same installation guide as CDM+.
Follow the Installing CDM+ guide to install DonorWorks. This will remove previous versions of DonorWorks from your computer.
If you host your own data, you MUST update your database server first. Update DonorWorks on your server computer, then launch DonorWorks. Perform the server upgrade as prompted, then continue the update process normally. This step is NOT REQUIRED if you use DonorWorks Data Hosting or SAAS.
Read more about the server upgrade in CDM+ 10.2, which applies equally to DonorWorks.
You will need to run the DonorWorks installer on all computers using DonorWorks. If you're currently using DonorWorks 10.0 or 10.1, other computers will automatically download and launch the installer when they connect to your updated database. The database update will only be run once.
Step 6: Update your database(s)
Open DonorWorks and update your database(s) to the current version.